Passenger Experience

27 aviation articles tagged “Passenger experience

Chennai Airport Passengers Demand More Aerobridges

Passengers at Chennai Airport are calling for increased aerobridge use after recurring assignments to remote parking bays cause significant inconvenience.

Jun 27, 20263 min
Chennai Airport Passengers Demand More Aerobridges
Airports

Saudia Launches Live FIFA World Cup 2026 Inflight Streaming

Saudia partners with IMG to provide live FIFA World Cup 2026 broadcasts across its fleet using high-speed inflight connectivity.

Jun 15, 20263 min
Saudia Launches Live FIFA World Cup 2026 Inflight Streaming
Airlines

Emirates to Stream FIFA World Cup 2026 Live on Sport 24

Emirates will broadcast all 104 FIFA World Cup 2026 matches live via the Sport 24 channel on its ice inflight entertainment system.

Jun 13, 20263 min
Emirates to Stream FIFA World Cup 2026 Live on Sport 24
Airlines

EVA Air Selects Panasonic Arc 3D Map for A350 Fleet

EVA Air will deploy the Panasonic Arc 3D inflight map across its A350, 787, and 777 fleets, introducing new interactive passenger experiences.

May 14, 20264 min
EVA Air Selects Panasonic Arc 3D Map for A350 Fleet
Technology

Aviation Industry Seeks New Stability in 2026

The global aviation industry is adapting in 2026 by adjusting ticket structures, route planning, and onboard services to find a more stable pace.

May 13, 20265 min
Aviation Industry Seeks New Stability in 2026
Business

United Airlines Adds Peacock Streaming to In-Flight Entertainment Library

United Airlines adds select Peacock streaming content to its in-flight entertainment library, available on over 160,000 seatback screens fleet-wide.

May 2, 20265 min
United Airlines Adds Peacock Streaming to In-Flight Entertainment Library
Technology

Emirates Expands Autism Travel Rehearsals to Over 40 Global Cities

Emirates has expanded its Travel Rehearsal program to over 40 cities, helping more than 250 families with autistic children prepare for air travel.

Apr 20, 20264 min
Emirates Expands Autism Travel Rehearsals to Over 40 Global Cities
Airlines

American Airlines Revives Trading Cards for 2026 Centennial

American Airlines is reviving pilot trading cards with a retro series for its 2026 centennial, planning to print over 7 million for summer travelers.

Apr 20, 20264 min
American Airlines Revives Trading Cards for 2026 Centennial
Airlines

Air New Zealand Launches Skynest Lie-Flat Beds on Boeing 787-9s

Air New Zealand will introduce lie-flat Skynest bunk beds for economy passengers on its Boeing 787-9 fleet, with services starting in November 2026.

Apr 16, 20264 min
Air New Zealand Launches Skynest Lie-Flat Beds on Boeing 787-9s
Technology

Delta Unveils Next-Gen Delta One Suite for A350-1000 Fleet

Delta Air Lines has unveiled its next-generation Delta One Suite for the A350-1000, featuring longer lie-flat beds and larger screens to enhance...

Apr 14, 20264 min
Delta Unveils Next-Gen Delta One Suite for A350-1000 Fleet
Airlines

Air India Receives First Refurbished Boeing 787-8 After $400M Investment

Air India's first refurbished Boeing 787-8 has arrived in Delhi, a milestone in its $400M plan to upgrade its widebody fleet with new interiors.

Apr 13, 20264 min
Air India Receives First Refurbished Boeing 787-8 After $400M Investment
Airlines

JFK, Hong Kong & Munich to Debut Major New Terminals in 2026

JFK, Hong Kong, and Munich airports will open major new terminals in 2026, boosting global travel capacity and integrating advanced biometric technologies.

Apr 11, 20265 min
JFK, Hong Kong & Munich to Debut Major New Terminals in 2026
Airports

United Airlines Faces Scrutiny Over Preboarding Policy Abuse

A United passenger's complaint of preboarding abuse highlights systemic issues with wheelchair assistance and enforcement under the Air Carrier Access Act.

Apr 10, 20264 min
United Airlines Faces Scrutiny Over Preboarding Policy Abuse
Regulatory

Proactive Gate Checks Spark Passenger Complaints Over Empty Bins

Airlines are forcing passengers to gate-check carry-on bags, even with empty bins, to protect on-time departure metrics and speed up turnaround times.

Apr 7, 20265 min
Proactive Gate Checks Spark Passenger Complaints Over Empty Bins
Airlines

Airport Nap Rooms Expand as Non-Aeronautical Revenue Stream Grows

Airports are expanding airside nap rooms like Minute Suites to meet passenger demand for rest during delays and boost non-aeronautical revenue streams.

Apr 7, 20264 min
Airport Nap Rooms Expand as Non-Aeronautical Revenue Stream Grows
Airports

SJC Deploys AI Humanoid Robot for Passenger Support Pilot

San Jose Airport deploys an AI humanoid robot to assist passengers, aiming to enhance the travel experience and mitigate recent staffing shortages.

Apr 1, 20265 min
SJC Deploys AI Humanoid Robot for Passenger Support Pilot
Technology

Biman Bangladesh Faces Zero-Tolerance Order on Luggage Theft

Bangladesh's aviation minister has ordered Biman to adopt a zero-tolerance policy on luggage theft and improve ticket transparency to restore trust.

Mar 30, 20264 min
Biman Bangladesh Faces Zero-Tolerance Order on Luggage Theft
Regulatory

United Airlines Unveils 'Relax Row' Economy Beds for 2027 Long-Haul Debut

United Airlines will introduce 'Relax Row' lie-flat economy seats in 2027, a new product aimed at enhancing long-haul comfort and capturing mid-tier...

Mar 30, 20264 min
United Airlines Unveils 'Relax Row' Economy Beds for 2027 Long-Haul Debut
Airlines

United Airlines to Launch Relax Row Lie-Flat Economy Seats by 2027

United Airlines is launching Relax Row, a lie-flat economy couch, on over 200 widebody aircraft by 2030 to enhance long-haul passenger comfort.

Mar 28, 20265 min
United Airlines to Launch Relax Row Lie-Flat Economy Seats by 2027
Airlines

Porter Airlines Addresses Catering Failure on Costa Rica to Toronto Flight

Porter Airlines confirmed a catering oversight on its Liberia-Toronto flight, leaving passengers without cutlery due to a round-trip provisioning error.

Mar 21, 20265 min
Porter Airlines Addresses Catering Failure on Costa Rica to Toronto Flight
Airlines
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