Celebrity Incident Highlights Airline Passenger Removal Authority
An alleged incident involving a celebrity removal from a Delta flight highlights the broad authority airlines have to deplane passengers for...
Apr 11, 20263 min
Regulatory
Airlines Adapt Infant Booking as NTSB Renews Push for Mandatory Child Seats
Airlines are simplifying adding infants to bookings, but the NTSB is renewing its push to mandate separate seats due to significant turbulence risks.
Mar 20, 20265 min
Safety
Southwest Enforces New 'Customer of Size' Policy After Viral Vegas Incident
A viral video shows a passenger charged $355 at the gate, highlighting Southwest Airlines' strict new 'Customer of Size' policy after ending open seating.
Mar 18, 20265 min
Airlines
United Airlines Updates Contract to Enforce Headphone Use Onboard
United Airlines has updated its Contract of Carriage, allowing crew to remove passengers who refuse to use headphones for personal audio or video streaming.
Mar 13, 20266 min
Airlines
Passenger Complaint Highlights Friction Over Southwest Policy Changes
A passenger complaint over carry-on rules highlights growing friction with Southwest Airlines' new policies, sparking debate on baggage rules and customer service.
Mar 10, 20263 min
Airlines
Southwest Airlines Alters Second Seat Policy Ahead of 2026 Seating Change
Southwest Airlines will update its 'Customer of Size' policy on Jan. 27, 2026, requiring passengers to buy a second seat with conditional refunds.
Mar 8, 20264 min
Airlines
United Airlines Adds Headphone Mandate to Contract of Carriage
United Airlines updated its contract of carriage to require headphone use for audio, making a common courtesy an enforceable rule to curb passenger disruptions.
Mar 7, 20264 min
Airlines