Southwest Customer of Size Policy Sparks Passenger Backlash
A traveler's experience at MIA highlights ongoing tension regarding the Southwest Customer of Size policy and new assigned seating rules.
May 30, 20264 min
Airlines
2 aviation articles tagged “Southwest”
A traveler's experience at MIA highlights ongoing tension regarding the Southwest Customer of Size policy and new assigned seating rules.
Southwest is reportedly reviewing its Customer of Size policy following backlash over the mandatory extra-seat requirement implemented in early 2026.
