Southwest Reconsiders Customer of Size Seating Policy
Southwest is reportedly reviewing its Customer of Size policy following backlash over the mandatory extra-seat requirement implemented in early 2026.
May 29, 20264 min
Airlines
Southwest Alters 'Customer of Size' Policy, Ends Open Seating in Jan 2026
Southwest Airlines updated its 'Customer of Size' policy in January 2026, requiring pre-purchase of extra seats and ending its open seating tradition.
Mar 27, 20264 min
Airlines
Southwest Enforces New 'Customer of Size' Policy After Viral Vegas Incident
A viral video shows a passenger charged $355 at the gate, highlighting Southwest Airlines' strict new 'Customer of Size' policy after ending open seating.
Mar 18, 20265 min
Airlines
Southwest Airlines Alters Second Seat Policy Ahead of 2026 Seating Change
Southwest Airlines will update its 'Customer of Size' policy on Jan. 27, 2026, requiring passengers to buy a second seat with conditional refunds.
Mar 8, 20264 min
Airlines